Refund policy

Thank you for shopping with 7ST★RZ. We are committed to providing premium-quality products and a smooth customer experience. Please carefully review our policy before placing an order.

Returns & Refunds

Due to the limited-release and made-to-order nature of our products, all sales are considered final. We do not offer refunds, returns, or exchanges for:

• Incorrect sizing selected by the customer
• Change of mind
• Accidental purchases
• Delays caused by shipping carriers or customs

We strongly encourage customers to review product descriptions, sizing information, and shipping details carefully before completing checkout.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

To submit a claim, please provide:

• Your order number
• Clear photos showing the issue
• A brief description of the problem

Once reviewed and approved, we will provide a replacement at no additional cost.