Shipping policy

Thank you for shopping with 7ST★RZ. All products sold through our store are produced and fulfilled through our trusted production partners, including Tapstitch and Printify.

Please review our shipping policy carefully before placing your order.

Order Processing

All orders are made-to-order and typically processed within 2–7 business days before shipment.

Processing times may vary depending on:

  • Product type
  • Order volume
  • Supplier production times
  • Seasonal demand

Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive tracking information via email.

 

 

Shipping & Delivery Times

Shipping times vary depending on:

  • Destination country
  • Shipping carrier
  • Supplier fulfillment location
  • Customs processing

Estimated delivery times are provided at checkout but are not guaranteed.

International shipments may experience delays caused by:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • High shipping volume periods

 


International Shipping

7ST★RZ ships internationally to supported regions through Tapstitch and Printify fulfillment networks.

Customers are responsible for any:

  • Customs duties
  • Import taxes
  • VAT charges
  • Additional local carrier fees

These charges are determined by your country’s customs authority and are not controlled by 7ST★RZ.

Shipping Availability

Certain products may only be available for shipping to specific countries depending on supplier availability and shipping restrictions.

If a product cannot be shipped to your location, this will typically be indicated at checkout.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout.

7ST★RZ is not responsible for:

  • Packages delivered to incorrect addresses entered by the customer
  • Failed deliveries caused by incorrect shipping information
  • Delays resulting from address issues

Additional shipping charges may apply if an order must be reshipped.

 


Lost, Stolen, or Delayed Packages

7ST★RZ is not responsible for packages marked as delivered by the shipping carrier.

If your package is lost during transit, please contact us and we will assist in working with the shipping provider when possible.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather conditions
  • Natural disasters
  • High-demand release periods

 

 

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To submit a claim, please provide:

  • Your order number
  • Clear photos of the issue
  • A brief description of the problem

Approved claims may qualify for a replacement item at no additional cost.